Echo Communications Smart Hands Onsite Dispatch service is committed to the goal of providing professional, customer-focused IT services. We dispatch a fully qualified engineer(s) with all the tools required directly to your customer’s location. Whatever the requirement we can be the local hands and eyes for your remote engineering group. Our ‘Smart Hands’ (and eyes) dispatch service is very popular. It allows you to centralize key engineering tasks, such as architecture and design, while rolling out services to multiple distributed locations.